What Data We Collect and Why
When you open an account with us, we collect the details you provide at registration — your name, contact information and identity verification documents. Each time you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount
-
1
to process your request and maintain accurate account records. We also collect technical data: your device type, browser, IP address and session activity. This helps us keep your account secure and detect unusual access patterns. We do not sell your personal data to third parties. We
-
2
share data only where required to process your payments, verify your identity, or comply with a lawful request — and only to the extent necessary. Your eligibility to use our platform depends on your local law and your region. If you access the lobby from Bangladesh,
-
3
that access is subject to applicable local regulations. We keep your data for as long as your account is active and for a period after closure as required by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.